Shipping / Handling Policy

 We reserve the rights to call the customer and confirm the order details over the phone

All deliveries are subject to approval and confirmation of your credit card.

We will try our best to deliver the order on specified date, but sometimes we may fall short, due to :
1) Late placement of order
2) Late Approval of the Credit Card
3) Incomplete or incorrect address and/or telephone number
4) Absence of anyone to receive the delivery at the specified address
5) Weather and other natural disasters which may interfere with procurement and shipment of items.
6) Late delivery because of courier company off loading or delay custom clearance
7) Every effort will be made to deliver the order on Eid day, however we do reserve the right to deliver the order on any of the three Eid days.
8) Hand embroidered suits may differ a little from the pictures.which is their natural characteristic
9) The refund policy does not hold for discounted clothes or clothes with customized measurements. Discounted Clothes or clothes with customized measurement are not exchanged or refunded.

Europe, North America and Australasia Deliveries

Depanding on the order, the shipping time varies between 3 to 21 days. You are, therefore requested to place your order in advance for timely delivery. For your protection, we reserve the rights to call the customer and confirm the order details over the phone.
We will try our best to ship the order on specified date, but sometimes we may fall short, due to:

1) Late placement of order
2) Late Approval of the Credit Card
3) We are not responsible for late deliveries due to off loading of parcel by courier company or due to late custom clearance
4) Absence of anyone to receive the delivery at the specified address
5) The refund policy does not hold for discounted clothes or clothes with customized measurements. Discounted Clothes and clothes with customized measurements are not exchanged or refunded.
6) Weather and other natural disasters which may interfere with procurement and shipment of items.

Order Cancellation
Any clothing order canceled 24 hours after placing the order will be charged a cancellation fee of $15.

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